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How to correct your full name?

General procedure for correcting the full name registered to your account

Updated over 7 months ago

To avoid problems in the future, it is very important that you register your full name correctly when registering with us at JugaBet.

If you have made a mistake, send an email to support@ar.jugabet.com, with the following information, so that we can help you:

  • Photo of an additional document, with your correct full name (Passport, Drivers License, Birth Certificate, Utility Bill.)

  • The answer to your secret question

  • The reason why your full name was incorrect both on the submitted document and on your JugaBet account

IMPORTANT:

It will not always be possible to change your full name. The responsible department will review your case to see if the change can be made.

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