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How to correct your full name?

General procedure for correcting the full name registered to your account

Updated over 11 months ago

To avoid problems in the future, it is very important that you register your full name correctly when registering with us at JugaBet.

If you have made a mistake, send an email to support@ar.jugabet.com, with the following information, so that we can help you:

  • Photo of an additional document, with your correct full name (Passport, Drivers License, Birth Certificate, Utility Bill.)

  • The answer to your secret question

  • The reason why your full name was incorrect both on the submitted document and on your JugaBet account

IMPORTANT:

It will not always be possible to change your full name. The responsible department will review your case to see if the change can be made.

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